Contact Information
Crestline Data
100 King Street West, Suite 5600
Toronto, ON M5X 1B8, Canada
Phone: +1 (416) 847-5219
Email: [email protected]
Terms and Conditions
Last Updated: November 15, 2025
Binding Legal Agreement
These Terms and Conditions constitute a legally binding agreement between you and Crestline Data. By accessing our website, using our services, or engaging with our content, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you do not agree with any provision of these Terms and Conditions, you must immediately cease using our website and services. Continued use constitutes acceptance of these terms in their entirety.
User Obligations and Conduct Requirements
1. Compliance with Laws and Regulations
You agree to comply with all applicable federal, provincial, local, and international laws, rules, and regulations in connection with your use of our website and services. This includes, but is not limited to:
- a) Securities laws and regulations governing investment activities and financial advice
- b) Anti-money laundering and counter-terrorism financing regulations
- c) Data protection and privacy laws, including PIPEDA and applicable provincial legislation
- d) Intellectual property laws protecting copyrights, trademarks, and proprietary information
2. Prohibited Activities and Behaviors
You expressly agree not to engage in any of the following prohibited activities:
- a) Using our services for any unlawful purpose or to solicit unlawful activity
- b) Attempting to gain unauthorized access to our systems, networks, or data
- c) Introducing viruses, trojans, worms, or other malicious code
- d) Engaging in any conduct that restricts or inhibits other users from using our services
- e) Reverse engineering, decompiling, or attempting to discover source code
- f) Harvesting or collecting information about users without authorization
- g) Using automated systems to access the website without express permission
- h) Impersonating any person or entity or falsely stating your affiliation
3. Content Guidelines and Restrictions
When submitting information through our website or communicating with us, you agree that your content will not contain material that is defamatory, obscene, threatening, harassing, fraudulent, or otherwise objectionable. You also agree not to submit content that infringes on third-party intellectual property rights.
4. Age Restrictions and Requirements
Our services are intended for business and professional use. You must be at least 18 years of age and legally capable of entering into binding contracts to use our services. By using our services, you represent and warrant that you meet these requirements.
User Responsibilities
1. Indemnification Obligations
You agree to indemnify, defend, and hold harmless Crestline Data, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
- • Your violation of these Terms and Conditions
- • Your violation of any law or regulation
- • Your violation of any third-party rights
- • Any content you submit through our website
- • Your use or misuse of our website and services
2. Privacy and Data Protection Compliance
You acknowledge that you have read and understood our Privacy Policy and consent to the collection, use, and disclosure of your personal information as described therein. You agree to comply with all applicable data protection laws when providing information to us or accessing information through our services.
3. Third-Party Interactions
Any interactions you have with third parties through or as a result of our services are solely between you and such third parties. You agree that Crestline Data is not responsible or liable for any loss or damage arising from such interactions or from the actions of third parties.
4. Accuracy of Information Provided
You represent and warrant that all information you provide to us is accurate, complete, and current. You agree to promptly update any information that becomes inaccurate or outdated. We rely on the accuracy of your representations in providing our services.
Disclaimers and Limitations of Warranties
1. Disclaimer of Warranties
OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- • Implied warranties of merchantability, fitness for a particular purpose, or non-infringement
- • Warranties regarding accuracy, reliability, or completeness of information
- • Warranties that the website will be uninterrupted, secure, or error-free
- • Warranties that defects will be corrected or that the site is free from viruses
2. No Investment Advice Warranty
Information provided through our website and services is for general informational purposes. Nothing on our website constitutes financial advice, investment recommendations, or professional counsel unless specifically provided as part of a formal service engagement. We make no warranty that following any information or analysis will result in profitable investments or desired outcomes.
3. No Guarantee of Results
While we exercise professional judgment and care in our analysis, we cannot guarantee specific financial outcomes or investment results. Market conditions, economic factors, and numerous other variables beyond our control affect investment performance. Past performance and analytical insights do not guarantee future results.
4. Third-Party Content Disclaimer
We disclaim all liability and responsibility for any content provided by third parties, including through links from our website. We do not endorse or verify third-party content and make no representations regarding its accuracy or appropriateness.
Limitation of Liability
1. General Limitation
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CRESTLINE DATA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
2. Consequential Damages Exclusion
We shall not be liable for any consequential, exemplary, or punitive damages arising from your use of or inability to use our website or services, including but not limited to lost investment opportunities, trading losses, or business interruption, even if we have been advised of the possibility of such damages.
3. Maximum Liability Cap
In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount you have paid to Crestline Data in the twelve months preceding the claim, or one thousand Canadian dollars (CAD $1,000), whichever is greater.
4. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
Jurisdictional Notice: Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, the above limitations and exclusions may not apply to you, and you may have additional rights.
Legal Information and Dispute Resolution
1. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Toronto, Ontario for resolution of any disputes arising from these terms.
2. Dispute Resolution Procedures
In the event of any dispute, controversy, or claim arising out of or relating to these Terms and Conditions:
- a) The parties shall first attempt to resolve the dispute through good faith negotiations
- b) If negotiations fail within 30 days, either party may initiate mediation through a mutually agreed mediator
- c) If mediation does not resolve the dispute within 60 days, either party may pursue litigation in accordance with the governing law clause
3. Severability Clause
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the invalid provision shall be severed, and the remaining provisions shall continue in full force and effect.
4. Terms Modification Policy
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Material changes will be communicated through prominent website placement. Your continued use after changes constitutes acceptance of the modified terms.
5. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Crestline Data regarding your use of our website and services, and supersede all prior agreements and understandings.
6. Waiver
No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.
7. Assignment
You may not assign or transfer these Terms and Conditions or any rights granted hereunder without our prior written consent. We may assign our rights and obligations under these terms without restriction.
Professional Standards and Regulatory Compliance
While we maintain high professional standards in delivering financial analysis services, we operate as independent consultants and are not registered investment advisors or broker-dealers. Our services are analytical in nature and do not constitute:
- Securities recommendations or investment advice requiring regulatory registration
- Portfolio management or discretionary investment services
- Legal, tax, or accounting advice (consult appropriate professionals)
- Auditing or assurance services as defined by professional accounting standards
Clients are responsible for making their own investment decisions and should consult with registered investment advisors, legal counsel, tax professionals, and other qualified experts as appropriate.
Contact for Legal Inquiries
For questions regarding these Terms and Conditions, legal compliance matters, or dispute resolution, please contact us using the information provided at the top of this page.